Privacy policy statement

Privacy Policy

British Local Food is committed to maintaining the privacy and protection of your personal information when you use this website. This privacy policy advises any information we may collect on our website or when someone subscribes to our newsletter and how we use that information.

Please read this Privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this policy.

How is information collected?

The amount and type of information that we gather depends on the nature of the interaction. Users can always refuse to supply personally-identifying information, though it may prevent them from engaging in certain website-related activities.

We may collect and use non-personally-identifying information such as IP, approximate location, browser type, language, preferences, referring site or date and time of the requests automatically. The purpose of this is to understand how our visitors use our websites and improve user experience to the website, encourage social engagement and promote commercial activities of the website.

We may also collect and use personally identifiable information like name, surname and email address when voluntarily submitted by our visitors, solely with the objective of fulfilling those purposes specified in your request.

If we need to process your personal information for a purpose which is different from or incompatible with that for which it was originally collected, we will provide you in advance with information on that other purpose.

How we use the information we collect?

We will use data for a number of purposes including the following:

  • Newsletter sign up

We collect the information through different sign up forms on the website when you voluntarily subscribe to our newsletter and register interest in receiving emails. We may send you emails to keep you up to date with news, send useful information and relevant advice, solicit your feedback and tell you about new products and services.

We gather statistics about email opening and click rates using industry standard technologies to help us monitor and improve our email campaigns.  

We don’t trade email lists with any other organisations and businesses.

You may choose to opt-out of receiving our newsletter or stop receiving any further communication from us at any time, by following the unsubscribe instructions included in every email we send you or by contacting us using our online Contact form.

We use a third party provider to deliver our emails and newsletter: Active Campaign, which is GDPR compliant. For more information, please see Active Campaign privacy policy here.

  • Blog comments

Comments made on the articles, as well as name, email address and website supplied are posted on British Local Food and hosted by Host Europe España. See Privacy policy here.

  • Contact form

We may request name and email address to answer queries from visitors and customers of British Local Food. We will use the data for communication purposes and to reply questions and solve queries. My email system is hosted by Host Europe España. See Privacy policy here.

  • Cookies

We use cookies to operate the website, including to provide our services that are web-based, improve your experiences, understand how our services are being used, and customize our services. Read more about cookies.

  • Testimonials

You may provide us with feedback or a testimonial and we may ask you for permission to give us your explicit consent for the use of your name and the comment to be displayed on any of our websites, or in any of our other marketing materials.

  • Aggregated statistics

We may collect statistics about the behaviour of visitors to our websites. We may display this information publicly but will not disclose personally-identifying information other than as described above.

Who collects information?

Your personal information is collected, processed and controlled by British Local Food.

Who processes information?

We may transfer personal information to companies that help us provide our service to improve visitor experience. These third parties (data processors) are not allowed to use this information to other means different to the originally intended.  

We will only share your personal information with service providers working on our behalf who comply with GDPR and European law.

  • Hosting – Host Europe (GoDaddy Iberia S.L.U.), Spain. Here is where the website and email service are hosted. More info here.
  • Web platform – WordPress (Automattic Inc.), USA. Web platform where comments made through the “comment form” are hosted in. More info here.
  • Email marketing service – Active Campaign (ActiveCampaign Inc.), USA. Email marketing purposes. More info here.

What happens if you follow links to external sites?

This privacy notice does not cover the links within this site linking to other websites. British Local Food may contain links to other websites of interest. You should note that we do not have any control over such websites and therefore we are not responsible for the privacy practices or the content in them, including the ones operated by affiliated entities. We provide such links only as a convenience and the inclusion of a link on our site does not imply endorsement.

British Local Food includes social media sharing features, such as the Facebook Like button and other widgets that run on our website. These features may collect your IP address and which page you are visiting on our site and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.

Law and protection

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when permitted or required by law and in exceptional cases. The information is not provided to these companies for marketing purposes.

How long will you retain information?

We will hold your personal information on our systems for as long as absolutely necessary to provide our services, until your account is deleted (or as set out in any relevant contract you have with us) and the fulfilment of the purpose, as long as is prescribed by law.

It may depend on things like the nature of the information, why it is collected and processed and the relevant legal or operational retention needs.

What rights do you have over your personal information?

You have the right under the Data Protection Act to access, rectify, transfer, and erase your information, as well as the right to restrict and object to certain processing of your information.

By law you have the right to:

  • Request access to your personal information. You are entitled to receive a copy of the data we hold about you. In order to comply with your request, we may ask you to verify your identity.
  • Request rectification of the personal information that we hold about you. This enables you to correct any incomplete or inaccurate information.
  • Request deletion of your personal information. This enables you to ask us to delete or remove personal information when the data no longer needs to be processed.
  • Restrict processing to block or suppress processing of your personal data.
  • Object to processing of your personal information because there is something about your circumstances which makes you want to object to processing on this ground. However this will not affect the lawfulness of any processing based on your consent before it was withdrawn.
  • Request the transfer of your personal information to a third party.

Please note that while any changes you make will be reflected in active user databases, we may retain all information you submit for backups, prevention of fraud and abuse, satisfaction of legal obligations, analytics and any other legitimate reason to do so.

You may decline to share certain personal information at any time, in which case some features may not work as they were intended and this may prevent you from taking full advantage of the service.

If you wish to access or amend any of the personal information we hold about you or want to request that we delete or transfer any information about you that we have obtained from an associated service, you may contact us in the Contact section.

How personal information is protected?

We are committed to ensuring that any personal information we may collect while operating our websites is safe and secure. We take all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of personally-identifying information.

We use different methods such as firewalls, password protection and other access and authentication controls. Application-layer security features are used to further anonymize personal data.

Nevertheless, no method is 100% secure. We cannot warrant the security of any information you transmit to us or store through our third party services; therefore you do so at your own risk. If you believe your personal data has been compromised, please contact us.

Children

British Local Food is not intended for use by children under the age of 13. We will not knowingly collect or solicit personal information from them. In the event that we learn that a child under the age of 13 has provided us with personal information, we will use reasonable efforts to delete this information as quickly as possible.

If you have reason to believe we might have accidentally received personal information from a child under the age of 13, please contact us through our Contact page.

What happens if this notice changes?

We may need to make changes to this notice to comply with legal requirements. Any significant change to the use of your personal information will be communicated to you via email and/or a prominent notice on our website to enable visitors and customers to review the changes. All changes to this Privacy policy are effective when they are posted on this page.

Acceptance and consent

The entire contents of this Privacy policy should be read in conjunction with our Terms & Conditions and Disclaimer.

By using any of British Local Food websites you consent to our collection and processing of your personal information for the purposes described in this Privacy policy.

If you do not understand any of the contents in this Privacy policy or if you have any questions or comments, please contact us via our Contact form.

Last revision: May 2018