Privacy Policy

Privacy Policy

British Local Food is committed to maintaining the privacy and protection of your personal information when you use this website. This Privacy Policy outlines the information we may collect on our website or when you subscribe to our newsletter, and how we use that information.

Please read this Privacy Policy carefully before using the site or submitting any personal information. By using the site, you are accepting the practices described in this policy.

How Information is Collected?

The amount and type of information we gather depend on the nature of the interaction. Users may always choose to withhold personally-identifying information; however, this may limit their ability to engage in certain website-related activities.

We may collect and use non-personally-identifying information such as IP addresses, approximate locations, browser types, languages, preferences, referring sites, and the dates and times of requests automatically.

This information is used to understand how our visitors use our website, enhance user experience, encourage social engagement, and promote the commercial activities of the website.

Additionally, we may collect and use personally identifiable information, such as names, surnames, and email addresses, when voluntarily submitted by our visitors. This information is used solely for fulfilling the purposes specified in your request. Should we need to process your personal information for a purpose different from or incompatible with the original collection purpose, we will provide you with advance notice of this new purpose.

How We Use the Information We Collect

We use the data collected for various purposes, including but not limited to:

  • Newsletter Sign-Up

We collect information through different sign-up forms on the website when you voluntarily subscribe to our newsletter and express interest in receiving emails.

We may send you emails to keep you up to date with news, provide useful information and relevant advice, solicit your feedback, and inform you about new products and services.

We gather statistics about email opening and click rates using industry-standard technologies to help us monitor and improve our email campaigns. We do not trade email lists with any other organisations or businesses.

You may choose to opt out of receiving our newsletter or any further communication from us at any time. You can do this by following the unsubscribe instructions included in every email we send you or by contacting us using our online contact form.

We use a third-party provider, Active Campaign, to deliver our emails and newsletters. Active Campaign is GDPR compliant. For more information, please see Active Campaign’s privacy policy here.

  • Blog Comments

Comments made on articles, along with the name, email address, and website provided, are posted on British Local Food and hosted by SiteGround. For more information, please see SiteGround’s privacy policy here.

  • Contact Form

We may request your name and email address to answer queries from visitors and customers of British Local Food. This data will be used for communication purposes to respond to questions and resolve queries.

Our email system is hosted by SiteGround. For more information, please see SiteGround’s privacy policy here.

  • Cookies

We use cookies to operate the website, including to provide our web-based services, enhance your experience, understand how our services are being used, and customise our services. For more information, please read our Cookies Policy here.

  • Testimonials

You may provide us with feedback or a testimonial. We may ask for your explicit consent to use your name and comment, allowing us to display them on our website or in other marketing materials.

  • Aggregated Statistics

We may collect statistics about the behaviour of visitors to our website. This information may be displayed publicly; however, we will not disclose personally-identifying information other than as described above.

Who Collects Information?

Your personal information is collected, processed, and controlled by British Local Food.

Who Processes Information?

We may transfer personal information to companies that assist us in providing our services to enhance visitor experience. These third parties (data processors) are strictly prohibited from using this information for any purposes other than those originally intended.

We will only share your personal information with service providers working on our behalf who comply with GDPR and European law.

  • Hosting SiteGround Hosting EOOD, Bulgaria: This is where the website and email service are hosted. For more information, click here.
  • Web Platform WordPress (Automattic Inc.), USA: This is the web CMS where comments made through the “comment form” are also hosted. For more information, click here.
  • Email Marketing Service Active Campaign (ActiveCampaign Inc.), USA: This service is used for email marketing purposes. For more information, click here.
  • Course Platform Payhip (Payhip Ltd), UK: This is the platform used for courses. For more information, click here.

External Links

This privacy notice does not cover the links within this site linking to other websites. British Local Food may contain links to other websites of interest. Please note that we do not have control over such websites, and therefore, we are not responsible for the privacy practices or the content within them, including those operated by affiliated entities.

We provide such links solely for convenience, and the inclusion of a link on our site does not imply endorsement.

British Local Food includes social media sharing features, such as the Facebook Like button and other widgets that run on our website. These features may collect your IP address and which page you are visiting on our site and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing them.

Law and Protection

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when permitted or required by law and in exceptional cases. The information is not provided to these companies for marketing purposes.

Retention of Information

We will retain your personal information on our systems for as long as absolutely necessary to provide our services, until your account is deleted (or as set out in any relevant contract you have with us), and for the fulfilment of the purpose, as long as prescribed by law. The duration may depend on factors such as the nature of the information, why it is collected and processed, and the relevant legal or operational retention needs.

Your Rights Over Personal Information

You have the right under the Data Protection Act to access, rectify, transfer, and erase your information, as well as the right to restrict and object to certain processing of your information. By law, you have the right to:

  • Request Access: You are entitled to receive a copy of the data we hold about you. In order to comply with your request, we may ask you to verify your identity.
  • Request Rectification: You can request rectification of the personal information that we hold about you. This enables you to correct any incomplete or inaccurate information.
  • Request Deletion: You can request deletion of your personal information. This enables you to ask us to delete or remove personal information when the data no longer needs to be processed.
  • Restrict Processing: You have the right to block or suppress processing of your personal data.
  • Object to Processing: You can object to processing of your personal information because of your particular circumstances. However, this will not affect the lawfulness of any processing based on your consent before it was withdrawn.
  • Request Data Transfer: You have the right to request the transfer of your personal information to a third party.

Please note that while any changes you make will be reflected in active user databases, we may retain all information you submit for backups, prevention of fraud and abuse, satisfaction of legal obligations, analytics, and any other legitimate reason to do so.

You may decline to share certain personal information at any time, in which case some features may not work as intended, and this may prevent you from taking full advantage of the service. If you wish to access or amend any of the personal information we hold about you or want to request that we delete or transfer any information about you that we have obtained from an associated service, you may contact us using the details provided in the contact page.

How Personal Information is Protected

We are committed to ensuring that any personal information we may collect while operating our websites is safe and secure. We take all measures reasonably necessary to protect against the unauthorised access, use, alteration, or destruction of personally identifying information.

We employ various methods such as firewalls, password protection, and other access and authentication controls. Application-layer security features are utilized to further anonymize personal data.

However, it’s important to note that no method is 100% secure. We cannot guarantee the security of any information you transmit to us or store through our third-party services; therefore, you do so at your own risk. If you believe your personal data has been compromised, please contact us immediately.

Children

British Local Food is not intended for use by children under the age of 13. We will not knowingly collect or solicit personal information from them. In the event that we learn that a child under the age of 13 has provided us with personal information, we will use reasonable efforts to delete this information as quickly as possible.

If you have reason to believe that we might have accidentally received personal information from a child under the age of 13, please contact us through our contact page.

Changes to this Notice

We may need to make changes to this notice to comply with legal requirements. Any significant change to the use of your personal information will be communicated to you via email and/or a prominent notice on our website to enable visitors and customers to review the changes. All changes to this Privacy Policy are effective when they are posted on this page.

Acceptance and Consent

The entire contents of this Privacy Policy should be read in conjunction with our Terms & Conditions and Disclaimer.

By using any of British Local Food’s websites, you consent to our collection and processing of your personal information for the purposes described in this Privacy Policy.

If you do not understand any of the contents of this Privacy Policy or if you have any questions or comments, please contact us via our contact form.

 Last revision: June 2024